Exchange and Return Policy

Delivery Policy for Brazilian Salt

1. Introduction

Welcome to Brazilian Salt! This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website, [www.braziliansalt.com]. Our goal is to provide you with a smooth and reliable delivery experience.

2. Shipping Destinations

We offer worldwide shipping to most countries. Please note that delivery availability and times may vary based on your location. If we are unable to ship to your location, we will notify you promptly.

3. Shipping Rates

Shipping rates are calculated based on the destination, shipping method, and the total weight of your order. Shipping costs will be displayed at checkout before you finalize your purchase.

4. Processing Time

- Orders are typically processed within 1-3 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be extended.

5. Delivery Time

- Standard Shipping: Estimated delivery time is 7-14 business days, depending on the destination.
- Express Shipping: Estimated delivery time is 3-7 business days, depending on the destination.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package. You can also track your order status by logging into your account on our website.

7. Customs and Duties

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend contacting your local customs office for more information.

8. Address Accuracy

Please ensure that your shipping address is complete and accurate to avoid delivery delays or issues. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Delivery Issues

If your order is delayed, lost, or damaged during transit, please contact us immediately at support@braziliansalt.com. We will work with the carrier to resolve the issue and keep you informed throughout the process.

10. Changes to This Policy

We may update this Delivery Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about our delivery practices.

11. Contact Us

If you have any questions or concerns about this Delivery Policy, please contact us at:

Email: support@braziliansalt.com

Thank you for shopping with Brazilian Salt!